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I get to hear the fun stories from my wife as she is an RN also. The larger the group of people you work with the worse it is. I now work in a small private PT clinic and there are only 5 employees at this location and I work with the owner directly, no going around to get to him…...

You would think that they could use a higher quality part for that area. This is no doubt a quality issue for FOX.

I agree with this 100%. But since most of us try to save as much money as possible we search out cheaper deals via the internet. IMO, I think you should try to contact someone else at Chap Moto to address the situation. It is real easy to go online and blast them, but imagine if you were a...