Dano762
PR Addict
Every winter we see a lot of new family's that have never been to a track. In my opinion the bigger the event the more intimidating it is.
Many decent comments in this thread and an interesting topic. A few thoughts and unfortunately a longish post.
Can we use the good data analysis from the experts to slice in some new ways.
- How many of those new to track families never enter a race?
- How many of the 2016 race entries were first ever race entries and what classes are the beginners entering?
- How many were returners that did not enter a race in 2015? What are their ages and what classes did they enter?
- How many young kids started and have a dad that wasn't a racer or isn't also entered in a class?
- How many were C and D riders that have not moved up in classes for years?
Some strategic marketing homework and then promotion could help here. What is the Total Addressable Market (TAM) of potential racers? What is a reasonable Serviceable Addressable Market (SAM) that is the subset of the TAM? What are the most attractive market segments, size them, and promote to motivate the attractive segments to spend money with you. Lot's of good business guys on this site that will have ideas.
Some potential segments
- First Timers
- Returners
- Diehard core racers
- Experts
- Sandbagging trophy hounds
What are the biggest barriers to trying motocross the way a kid might try baseball, soccer, swimming, martial arts, or piano?
Barriers
- No bike or equipment
- Lack of awareness of opportunities and track promotions
- No easy and well defined "get started racing program" - Don't event know where to start and lack of knowledge
- Intimidating
- Parents with no motorcycle or racing background
- Expense
- Safety
What is the total customer experience - especially from the eyes of the novice racer or racing parent?
What if a track started marketing and running a program for the true beginner? There are motocross camps and schools but most seem targeted at making a competent rider faster.
Maybe something similar, but of course not on the same scale, as how the Red Cross runs swim lessons or how a Karate School runs a black belt program. Create a defined and measurable progression to becoming a first time racer.
Briarcliff "My First Race" summer program - make sure the program is working and then spread/franchise to other tracks in subsequent years. Package the program up in a sexy, fun, easy, and friendly way to attract new families and demystify the sport so it doesn't seem so overwhelming.
The program:
- 1 day a week on the beginner track when it is not open for anything else (during the months May-Sept) from 6-8:00 PM (an 8 week program). Have local shops promote with every new bike purchase.
- 1st session is to group the kids by age and ability and then get started riding that day - might even be in a field for some and not on the track (organized, fast paced, and lots of riding to keep interest) - just like a swim lesson with guppies, minnows, and sharks - come up with clever, progressing classification names (not A,B,C,D) - Little rockets, jumping jammers, or Little Rickys, Dynamite Dungeys, or .... - I am sure there are more creative name "maker uppers" than me.
- No trophies needed, but a certificate as they progress their skills or move up to the next level - parents love to see their kids are getting better for money the parent is spending - little successes mean a lot. I coached swim teams while I was in college, softball and baseball for 10 years, and my kid's high school swim teams. I think overall probably 1000 kids which means I saw all different kinds of parents - find somebody to run you program that knows how the different types of parents tick and can connect with them.
- Let some of the young 17-23 year old A riders help teach and in exchange give them free track time after the 6:00-8:00 PM program sessions. The kids will identify with their teachers, love watching the big kids jump and go fast around the track. It will give them something exciting to talk about on the ride home and wanting to come back. Little kids love to see bigger cool kids give them attention, mentor them, and will perhaps want come spectate to watch their teachers during races. The young adult gets something in return (free track time, experience they can put on college or job applications, and having little kids look them like they are rock stars).
- Perhaps have a couple of adults available during the camp to help with the bikes (troubleshooting, minor trackside repairs, maintenance tips)
- Put content on your website, pamphlet, and/or hold a few seminars for the parents to help educate them on equipment, maintenance, safety, race etiquette, what to expect for a first race, gates, flags, etc. - spoon feed them. This sport does assume you know a lot about racing the first time you show up.
- Run 1 exhibition moto for just these kids between motos at one of your bigger races (might take a couple of classes for age and bike size). Include the race entry in the program cost (a "real" race at the end of the program). Of course the parents, grandparents, siblings, etc. have to pay the spectator entrance fee. Give this race a set time so the parents know when to show up, stage well, walk them to the gate) After the race have an area for a grillout and final certificate/trophy (a graduation of sorts). The families can watch the racing also.
This might be a goofy idea but without something new and compelling I see that emergency button in the future.
Take my 2 kids 15 years ago - They grew up riding but never got near a track. If something like this would have been available, we would have tried it. How many dirt bikes are sold and never see a track. There just might be enough kids with bikes to make it worthwhile - back to the market analysis.